Candidate must have strong technical knowledge in IT Hardware & hands-on experience in networking, routing, switching, VPN, firewall, windows OS etc. He/She will be able to diagnose and troubleshoot software and hardware issues / queries / problems. The responsibility includes monitoring and analyzing the health status of devices, installation & configuration of hardware and software, managing & maintaining of Hybrid & Azure Domain users.
Key Responsibilities
\xef\xbb\xbfTicketing systems of hardware, software, and networking.
IT security and data backup and recovery.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Maintenance of file servers and printer servers.
Manage hardware and software assets inventory.
Ability to create accurate network diagrams and documentation for designing and planning network communication systems.
Handling Outlook, endpoint-related issues etc.,
Assist users in connecting to video conferencing applications.
Conduct remote troubleshooting.
Mobilization of IT infra setup for Construction Project site / New Offices
Regular monitoring of AD Join, Patch, software compliance etc.,