Engineer Presales
Remote, United Arab Emirates
Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Summary
Job Summary
Objective
The Pre-Sales Engineer (PSE) provides technical support to the sales team for positioning Optiva BSS solutions to telecom operators. The PSE is an integral part of the sales team and the technical leader during the entire sales cycle.
The Pre-Sales Engineer (PSE) provides technical support to the sales team for positioning Optiva BSS solutions to telecom operators. The PSE is an integral part of the sales team and the technical leader during the entire sales cycle.
Key responsibilities
- Presales technical support to the sales team, prospects, and clients
- Lead product presentations and demos, as well as proof of concepts
- Provide technical expertise in Optiva's solutions, including how they help our customers to monetize their business better and improve their operations
- Lead technical responses to RFIs, RFQs, RFPs, and other customer requests
- Serve as the technical liaison between clients and the internal technical and product experts, including Professional Services, Product Management, Managed Services, and OperationsKnowledge, Skills & Experience
- B.S. in Computer, Software or Telecommunications Engineering (Master's preferred)
- 10+ years of experience in BSS, OSS, or other Telecom/IT complex solutions
- Extensive experience in a technical support/ pre-sales role
- Experience managing complex business relationships in multicultural environments
- A background in or deep familiarity with the BSS space, demonstrating deep industry knowledge and ability to elevate conversations to business needs and be viewed as a trusted advisor
- Willingness to travel to customer sites as directed by sales management
- Skilled in virtual presentations, online web demos, remote sales processes
- Vibrant, self-motivated, and energetic attitude; willingness to perform and get things done
- Analytical, self-driven, energetic, team worker, creative, customer focused
- Ability to manage customers' expectations and communications
- Excellent oral and written communication skills and excellent presentation skills
- Language skills: Bilingual (English and Spanish)
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Job Detail
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Job IdJD1455176
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRemote, United Arab Emirates
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EducationNot mentioned