E Commerce Operations Assistant
Dubai, United Arab Emirates
Job Description
Order Processing & Packing:
- Process and fulfill online customer orders promptly and accurately.
- Ensure products are securely packed for delivery and dispatched in a timely manner.
- Work closely with the shipping department to ensure smooth delivery.
- Accurately generate invoices for all online orders.
- Review and confirm order details, ensuring all information is correct.
- Communicate with customers in case of discrepancies or clarifications.
- Track and manage stock levels across the online store.
- Coordinate with the Main Wearhouse to ensure product availability.
- Help with stocktaking and maintaining organized inventory records.
- Provide excellent customer service by addressing inquiries related to orders, delivery status, and returns.
- Resolve any order-related issues efficiently.
- Support daily operational tasks and assist the team with other administrative duties.
- Maintain accurate records of orders, inventory, and invoices.
- Previous experience in e-commerce or order fulfilment is highly desirable.
- Strong organizational and multitasking skills.
- High attention to detail and accuracy in handling orders, packing, and invoicing.
- Ability to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Proficiency in MS Office, Google Suite, or similar tools.
- Experience with e-commerce platforms (e.g., Amazon, Noon, Shopify, WooCommerce) is a plus.
Skills Required
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Job Detail
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Job IdJD2269224
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned