Job Description

General Description of the Position:

Reporting to the Sr. Supply Chain officer, responsible for assisting Sales & Logistics team in timely and flawless making of pre & post sales commercial documents in an efficient manner. Communicate with customers to share timely update on document status and seamless flow of same. Coordinate with internal depts (i.e. S&M Team, Finance, Production, Quality etc.) and external customers to ensure correct preparation of commercial & shipping documents.

The position will also be required to work with Customer Support Officer for preparation & maintenance of monthly MIS, sales reports, projections - weekly, monthly & annual.

1. Functional Coordination:

Sales & Logistics Team based in Oman & India, Production, QC & Finance team based in Oman.

2. Major tasks

Preparing customer-wise Pre & Post sale Commercial Documents.

Discuss and develop understanding of various Incoterms and commercial negotiation tools like LC, Bank payments etc.

Develop understanding of nature and importance of each commercial pre & post sales document and associated shipping / logistics document to ensure timely and correct preparation of such documents.

Maintaining and updating Purchaser Order Tracker and share same with concerned customers post discussion with immediate supervisor.

Develop understanding of Sales, Logistics & related weighbridge operations.

Assist Customer Support Officer in maintaining Monthly MIS, sales forecast on weekly, monthly and annual basis.

Key Responsibilities & Performance Indicators

Be the link between logistics & Sales team and the customers.

Timely & flawless pre & post sales commercial documentation.

Support Customer Support Officer in MIS and forecast preparation and updating same in central database system.

Develop good understanding of various activities necessary to carry out day-to-day tasks.

Problem solving abilities and initiatives to address and resolve issues.

Ensures timely addressing customer concerns if any and extend complete support to team members.

Basic requirements

University / Bachelor degree (Economics or Commerce). MBA with specialization in Logistics / Supply Chain is preferred.

Minimum 4 -5 years' experience in commercial documentation (similar role). Experience export business houses companies with exposure to sea based logistic activities will be preferred.

Experience with both Sea and Land Logistics and similar activities will be preferred.

Needed Knowledge:

Excellent PC skills, incl. Microsoft Office, knowledge of ERP system.

Proven capability with MS Excel and Power BI will be considered as an added advantage.

Fluent English (written & spoken) skill is essential.

Understanding of Custom Clearance procedure, EXIM Incoterms, Shipping terms & related documentation will be preferred.

Needed skills

Proactive, initiator, go getter.

Analytical & Problem-solving abilities.

Fare Communication skills in English.

Negotiation skills

Team spirit & Ability to work with people with different cultures.

Goal oriented

-Adaptability

Job Type: Full-time

Pay: Up to AED5,000.00 per month

Ability to commute/relocate:

Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

commercial documentation (similar role): 4 years (Preferred)
Expected Start Date: 05/01/2026