Job Title Director of Partner Success
Description
As Director of Partner Success , you are the face of Via to our partners and the voice of our partners within our organization. In this dynamic and multi-faceted role, you are responsible for building genuine and durable customer relationships and for converting those relationships into opportunities for long-term revenue growth. You will serve as our partners' trusted advisor, providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners within ViaVan, championing new products and capabilities to facilitate the expansion of each partner's service size and scope. Data-driven and operationally savvy, Partner Success Principals are motivated above all by opportunities to build, maintain, and expand customer relationships, relentlessly seeking to leverage operational success into long-term partner retention and revenue growth.
What You'll Do * Develop a vision and strategy for each partner you manage by assessing each partner's strengths and weaknesses, and assist partners in setting and achieving ambitious goals.
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