Debt Collection Officer
Dubai, DU, AE, United Arab Emirates
Job Description
A
Debt Collections Officer
is responsible for recovering outstanding debts owed to a company or financial institution. The role requires strong communication, negotiation, and organizational skills, as well as professionalism and empathy when dealing with customersKey Responsibilities
Debt Recovery
Contact customers (via phone, email, or letter) to remind them of overdue payments. Negotiate payment plans or settlements that are acceptable to both the customer and the company. Follow up consistently to ensure agreed payments are made.Account Management
Monitor aging accounts and identify overdue invoices. Maintain accurate and up-to-date customer account records. Escalate complex or high-value cases to senior management or legal teams when necessary.Customer Interaction
Communicate courteously and professionally with customers in arrears. Provide information on outstanding balances and resolve any disputes or discrepancies. Offer financial hardship support or alternative repayment options when appropriate.Skills and Competencies
Strong negotiation and persuasion abilities
. Excellent verbal and written communication
Emotional intelligence and conflict resolution
Attention to detail and accuracy in record-keeping
Knowledge of credit control and debt recovery processes
Ability to work under pressure and meet targets
Education Requirements
- Minimum bachelor's degree holder
-Job Types: Full-time, Permanent
Experience:
Debt Collection: 1 year (Preferred)
Job Type: Permanent
Pay: AED3,500.00 - AED4,000.00 per month
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2121139
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, DU, AE, United Arab Emirates
-
EducationNot mentioned