We are looking for Debt Recovery agents
Job Location:- Dubai UAE
Job Status:- Full Time
The ideal candidate will be responsible for contacting debtors, negotiating payment plans, and ensuring timely repayment of debts while maintaining a professional and empathetic approach. This role requires strong communication skills, attention to detail, and the ability to work under pressure. As a Debt Recovery Agent, you will play a crucial role in maintaining the financial health of our organization. You will be expected to handle a high volume of outbound and inbound calls, emails, and written correspondence with clients who have overdue accounts .A Recovery Officer is responsible for managing the recovery process of overdue payments, ensuring that delinquent accounts are handled in accordance with company policies and legal regulations.
Responsibilities
Contact clients with overdue accounts via phone, email, and mail
Negotiate repayment plans and settlements within company guidelines
Maintain accurate records of all collection activities
Monitor and follow up on payment commitments
Provide excellent customer service while recovering debts
Must Have:-
- Strong negotiations skills
- Target oriented
- Capable of handling target pressure
- Able to work as per the given deadlines
- Problem solving skills
- Good written and verbal communication -