Customer Support Executive
Job Description
Key Responsibilities:
1.Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2.Troubleshoot and resolve customer issues related to trading platforms and services.
3.Maintain accurate records of customer interactions and transactions.
4.Collaborate with other departments to ensure seamless customer experiences.
5.Provide feedback to the team on common customer issues and areas for improvement.
6.Participate in training sessions and stay updated on company policies and procedures.
Qualifications:
1.Bachelor's degree in Business Administration, Customer Service, or a related field.
2.Minimum of 0-2 years of experience in customer support, preferably in a financial services environment.
3.Excellent communication and interpersonal skills.
4.Strong problem-solving abilities and attention to detail.
5.Expertise in Arabic language with excellent written and verbal communication skills.
6.Familiarity with CRM software and ticketing systems.
Min Experience:
1 Year
Salary :
AED 6000
Temp/Perm::
Permanent
Location :
Dubai
Posted Date:
July 4, 2025
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Job Detail
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Job IdJD1921734
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:6000 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned