Customer Service/operations Officer (temporary)
United Arab Emirates, United Arab Emirates
Job Description
We are currently looking for Operations/Customer Service Interns to work in our organization. The successful candidate should have their own visa with NOC.
Salary: AED 3300 to AED 3500
Responsibilities:
1. Document scrutiny and collection of applications for visa processing
2. Handle customer/applicant queries personally or via email, telephone.
3. Handle cash and bank related transactions if assigned and ensure
100% accuracy
4. Record & maintain all application data. Ensure accurate & timely data entry
into the system with zero errors.
5. Ensure all administration and logistics of passport delivery to
consulate/ applicant / logistic company etc.
6. Maintain compliance to the standard operating procedures, manuals etc.
without deviation in process
7. Inform the applicants about the available Value Added Services and ensure
delivery of Value Added Service options to applicants/ customers.
8. Encourage applicants to provide feedback on services provided and their
overall experience at the application centre.
9. Ensure that the entire process is completed within the mandated
Turn Around Time
10. Assist Deputy Manager/Operations Manager in execution of WB Project
Salary: AED 3300 to AED 3500
Responsibilities:
1. Document scrutiny and collection of applications for visa processing
2. Handle customer/applicant queries personally or via email, telephone.
3. Handle cash and bank related transactions if assigned and ensure
100% accuracy
4. Record & maintain all application data. Ensure accurate & timely data entry
into the system with zero errors.
5. Ensure all administration and logistics of passport delivery to
consulate/ applicant / logistic company etc.
6. Maintain compliance to the standard operating procedures, manuals etc.
without deviation in process
7. Inform the applicants about the available Value Added Services and ensure
delivery of Value Added Service options to applicants/ customers.
8. Encourage applicants to provide feedback on services provided and their
overall experience at the application centre.
9. Ensure that the entire process is completed within the mandated
Turn Around Time
10. Assist Deputy Manager/Operations Manager in execution of WB Project
Bayt
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Job Detail
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Job IdJD1550706
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned