Job Description

We are hiring a

Customer Service Representative

to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Job Opportunity:

Customer Service Representative

Position Type:

Full-Time

Monthly Salary:

AED 3,000 - AED 5,000

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

Requirements:

Diploma or Bachelor's Degree in Automobile Engineering Minimum 2 years of CSR experience in the

automotive industry

Proficiency in

English and Hindi

Immediate joining

preferred Candidates on

visit visa

or with

cancellation papers

are preferred

How to Apply:

Interested candidates are encouraged to send their CV to:

careers@eurodieselservices.net

Take this opportunity to be part of a forward-thinking team. Apply now and drive your career forward with Eurodiesel Services!

Note:

Only shortlisted candidates will be contacted for further steps.

Job Type: Full-time