Multilingual Customer Service Representative (Female Preferred)
Location:
[Dubai, UAE] (On-site)
Job Type:
Full-time
About the Role:
We are seeking a highly skilled
Multilingual Customer Service Representative Representative
(fluent in
Arabic, English, and French
) to join our team in Dubai. The ideal candidate will have a strong background in customer service, sales, and market knowledge of the UAE, with the ability to deliver exceptional support to our diverse clientele.
Key Responsibilities:
? Provide
in-person, phone, and email support
in
Arabic, English, and French
.
? Assist customers with inquiries, complaints, and sales-related requests.
? Achieve and exceed
monthly sales targets
through excellent service and upselling.
? Maintain strong knowledge of the
Dubai/UAE market
to offer tailored solutions.
? Handle high-pressure situations with professionalism and efficiency.
? Document customer interactions and follow up as needed.
Qualifications & Requirements:
?
Fluent in Arabic, English, and French
.
?
Bachelor's degree in Business, Marketing, or related field.
?
Hospitality experience is a plus.
? Proven track record of
meeting/exceeding sales targets.
? Strong
negotiation & communication skills.
? Ability to
work under pressure
and manage multiple tasks.
Job Type: Full-time
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