Job Description

Customer Service Representative (Freelance)

Location:

Fully Remote

Are you passionate about helping others and providing exceptional customer support? We are looking for a dedicated and detail-oriented

Customer Service Representative

to join our team remotely.

You'll be supporting an established, market-leading educational company in the Netherlands, helping learners achieve their goals. This is

not

a call center role--there are

no cold calls

involved. Instead, you'll be assisting

existing customers

exclusively, ensuring they have a smooth and positive experience with our services.

If you're a proactive communicator who enjoys problem-solving and making a real impact, we'd love to hear from you!

The task is for long-term and available for freelancing.

What We Offer:

?

Competitive freelance compensation

?

Flexible work environment

with opportunities to develop your skills

Your Role:

As a

Customer Service Representative

, you will:
?Assist customers by answering inquiries via phone, email, and social media platforms.
?Handle last-minute bookings and provide prompt, clear, and helpful responses to customer questions.
?Ensure customers have a seamless and positive experience with our services.

What We're Looking For:

?

Fluent Dutch speaker

(proficiency in written and spoken Dutch is essential)
? Proven ability to work independently and remotely
?Strong multitasking skills and a proactive, solution-oriented approach
?Previous experience in customer service (preferred but not required)

Work Details:

Employment type:

Full-time or part-time (24-40 hours per week)

Work schedule:

weekdays, business hours

Ready to make a difference? Apply now and become part of our mission to deliver exceptional service to our customers!

Job Type: Full-time

Pay: AED46.10 - AED49.94 per hour

Application Question(s):

Only reply if you're fluent in Dutch. Please confirm with yes. In welke stad zit de tweede kamer? Where are you currently located?
Experience:

customer service: 1 year (Preferred)
Language:

* Dutch fluently (Required)