Customer Service Officer

Abu Dhabi, United Arab Emirates

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Job Description

Job Title:Customer Service Executive Recruitment Agency
Location:Abu Dhabi
Job Type:Full-Time
:
We are hiring a Customer Service Executive for a well-established recruitment agency in the UAE. The ideal candidate will have prior experience in customer service within the UAE market and strong communication skills to handle clients and candidates professionally.
Key Responsibilities:
Handle customer and client inquiries professionally via phone, email, and WhatsApp
Coordinate with candidates and internal recruitment teams
Provide accurate information about recruitment services
Maintain records, follow up on requests, and ensure high customer satisfaction
Support daily administrative and customer service operations
Requirements:
Minimum 2 years of customer service experience in the UAE
Experience in recruitment or HR agencies is highly preferred
Excellent English communication skills (spoken & written)
Strong interpersonal and organizational skills
Ability to work in a fast-paced environment