This is a full-time on-site role for a Customer Relations Officer cum receptionist/admin at Belle Homes Real Estate located in Dubai, United Arab Emirates. The role involves day-to-day tasks related to customer relations, client support, and administrative duties.
Responsibilities
Greet and welcome visitors, clients, and guests in a professional manner.
Answer, screen, and forward incoming phone calls and handle inquiries.
Schedule and manage appointments/meetings for staff when required.
Handle customer inquiries via phone, email, and in-person.
Record and maintain customer details, feedback, and service requests.
Coordinate with internal teams (sales, operations, admin) to ensure customer needs are addressed.
Make outbound calls to prospective and existing clients.
Qualifications
Interpersonal Skills and Client Relations
Customer Satisfaction and Customer Support
Analytical Skills
Excellent communication skills
Problem-solving skills & multitasking
Attention to detail
Experience in real estate or customer service industry is a plus
Bachelor's degree is a must
Administration Background
Microsoft Office
Job Type: Full-time
Pay: AED2,000.00 - AED3,000.00 per month
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