Customer Care Officer

United Arab Emirates, United Arab Emirates

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Job Description

NAS Neuron Health Services is seeking a dedicated Customer Care Officer to join its expanding healthcare team. This role is ideal for professionals with a background in medical or allied health fields who are passionate about providing exceptional customer service in the healthcare sector.
Key Responsibilities:
Respond to patient inquiries and provide guidance on healthcare services.
Assist patients in navigating healthcare plans and insurance processes.
Maintain accurate records of interactions and follow-up actions.
Collaborate with medical and administrative teams to ensure high-quality service.
Promote a patient-centered approach in all communications.
Requirements:
Bachelor's degree in Pharmacy (B.Pharm), Nursing (BSc), Lab Technician, or related field.
Strong communication and interpersonal skills.
Professional, empathetic, and detail-oriented.
Ability to work in a fast-paced healthcare environment.