Csr Customer Service Representative
Dubai, DU, AE, United Arab Emirates
Job Description
Key Responsibilities:
? Serve as the
primary point of contact
for clients, agents, and tenants, providing timely and professional assistance via phone, email, and chat.? Handle inquiries related to
property listings, rentals, sales, and transactions
with in-depth knowledge of real estate processes.? Assist with
scheduling property viewings, open houses, and inspections
for agents and clients.? Maintain and update
CRM systems
(e.g., Salesforce, Zoho) with client interactions, feedback, and follow-ups.? Resolve client concerns,
negotiate minor disputes
, and escalate issues to management when necessary.? Collaborate with real estate agents to
prepare contracts, lease agreements, and closing documents
.? Stay updated on
local real estate market trends
and company listings to provide accurate information.Qualifications & Skills:
2+ years of customer service experience
, preferably inreal estate, property management, or hospitality
. Familiarity withreal estate terminology, transactions, and documentation
(e.g., MLS, leases, purchase agreements). Proficiency inCRM software
and Microsoft Office Suite (Word, Excel, Outlook). Exceptionalcommunication, negotiation, and problem-solving skills
. Ability to multitask in a fast-paced environment with aclient-first attitude
.Job Type: Full-time
Application Question(s):
What is your desired salary ?
Experience:
Real Estate: 1 year (Required)
Language:
English (Required) * Arabic (Preferred)
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Job Detail
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Job IdJD1856558
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned