Cro

Giza, Egypt

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Develops sales action plan to market and sell the bank's products and services, in coordination with the branch manager
Identifies and acquires quality NTB [New to bank] customers through the various selling techniques and activation of referrals
Reviews and monitors daily activities related to sales and services to ensure highly efficient and effective results
Plans for field work by conducting weekly meetings to schedule sales visits and review performance indicators constantly
Submits related sales reports to Branch Manager provided with any required recommendations on a regular basis
Coaches and advises subordinates on how to target and increase sales opportunities by providing the necessary guidance and support to promote sales and service driven culture
Handles difficult or sensitive customer issues, requests and complaints and act to promptly address and resolve these issues in due time
Monitors staff performance and provide improvement opportunities to enhance sales skills and product knowledge

Minimum education

: Bachelor Degree in business administration or finance from a recognized university

Desired education

: N/A

Languages

: Fluent in Arabic and English (writing and speaking)

Ideal experience

: Minimum of 5 years of experience in Banking, 3 of which in customer service and sale
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