Corporate Hr Technology Subject Matter Expert
Dubai, United Arab Emirates
Job Description
Job Summary
The objective of this role is to use technology & digitalization to drive talent initiatives, HR efficiency, improvements and organizational data requirements across IFFCO. The responsibilities will vary from high-level planning and strategizing to project managing various sub-projects to directly engaging in the triage of complex system issues, system configuration, data loads, identifying gaps in existing HRIS setup and giving recommendations accordingly, etc
Roles & Responsibilities
- Work with Global HR and Information Systems teams to provide system support to help manage urgent & complex system issues and new implementations on HRIS Infrastructure including Oracle, SAP S/4 HANA, Microsoft SharePoint, etc.
- Work as a subject matter expert for all Success factors modules (Employee Central, Recruitment, Onboarding, Offboarding, Performance management, Succession planning & Career Development, Compensation, Learning Management, Analytics).
- Should work as first point of contact for HR to HR queries.
- Identify the gaps in HRIS data, processes, and adoption and provide recommendations to HR leadership.
- Understand and potentially perform configuration updates to all HR systems and work with the technical team on interface modifications, provide support for data import & exports and assist with security management.
- Provide assistance to support all HRIS systems (Success Factors, Oracle, SAP modules) and processes, including access management, troubleshooting and manage change request.
- Act as the primary system lead for trainings. Assist with power user training needs and develop/update training content.
- Self initiate any new system SRT’s for new releases and updates with help of IS team.
- Prepare, present and track HR Technology Budget.
- Own and manage Technology road-maps/plans for HR Systems and report progress.
- Facilitate the creation of HR functional requirements for all kinds of automation and solutions through Oracle / SAP/ SF or any other IT system.
- Liaise with vendor and internal stakeholders whenever required to implement new solutions and ensure quality assurance processes.
- Ensure project management methodologies and governance is followed.
KPIs
- Adherence to project timelines and budget (OTIF) ROI on HR technology
- % of system enhancements implemented
- % of CR with zero defects
- #of trainings across HRIS system for the group
Work experience requirement
- Experience in leading cross-module SuccessFactors implementation and improvements.
- Certification in SuccessFactors module(s).
- Experience in SAP S/4 HANA HR is desirable.
- Experience in managing SuccessFactors support and trainings.
- Knowledge of Oracle HR Modules.
- Ability to comprehend business needs and translate in system change/improvement identifications.
- Business Acumen and Issue / Problem Solving.
- Change Request Management.
- Vendor Management.
- Communication Management.
- SLA Adherence.
- Costing & Budgeting
Qualification
Engineer or Post Graduate with certification in SF modules.
Competencies
Ownership & Result Orientation
Project Management
HR Technology
Vendor Management
HR Policies and Processes
Analytical Ability
Self and Team Management
Planning & Decision Making
Strategic Thinking
Change Management
Business Unit: Corporate-Human Resources DMCC (5352)
Business Group: Human Resources (236)
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Job Detail
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Job IdJD1431154
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned