Job Description

Job Title Subject Matter Expert

Description

Job summaryCatalog Specialist II - Retail Business ServicesAmazon.com operates in a virtual, global eCommerce environment and operates a diverse set of businesses in several countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The RBS group is an integral part of Amazon online product life-cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team's primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.Key job responsibilitiesTroubleshoot and drive resolutions to ensure reliable and operationally effective flow of products; improve processes and reduce discrepanciesWork with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements that affect catalog management workflowsDrive appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goalsManage stakeholder communication across multiple lines of business on operational milestones, process changes and escalationsEnsure high quality standards for interviewing and hiring employees at all levels of the organizationExecute specific people programs on coaching and development and team engagementA day in the lifeTo Dive deep and understand different downstream systems and processes that impact customer buying decisionIdentify root causes for detail page defects, work with category SMEs WW and Tech teams to work on implementing Corrective-Preventive Action and and identify opportunities for Automation. Analyzes data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions. Use Tableau and SQL to create dashboards by task, analyze opportunities, identify patterns and implement proactive solutions.

You have applied correctly

A message has been sent to the employer, you are going to receive the reply soon. Good luck!

You have applied correctly

The request has been sent correctly. However, we have seen that your resume is incomplete. We highly recommend you to fill it to let the employer know you. These are the fields you have empty: