Job Description

As our Coordinator Logistics - 3PL, you will improve and develop the different models for talabat Oman to acquire new rider supply through freelance and/or new/current partnerships. You are responsible for the vision of Oman logistics' rider supply (3PL, Government Entities and other corporate organizations). You will oversee talabat's framework for contracting, managing, and auditing our partners and you will develop new alternative logistics partnerships by building such relationships.

What's On Your Plate?

Coordinating the full life-cycle of 3PL management including the onboarding process, performance management, and offboarding process while ensuring full compliance to the established process and procedures.

Fostering clear communication with 3PL via various engagement strategies i.e. business reviews, 3PL on-site visit, etc. to ensure 3PL's compliance towards master agreement and established KPI's/SLA's.

Collaborate with 3PLs to track rider onboarding and ensure it is aligned with rider supply forecast and course-correct if offtrack.

Running and analyzing 3PL's monthly performance report to provide insights on 3PL's performance.

Monitoring and executing the necessary actions to elevate the 3PL's performance.

Collaborate with local and regional supply teams to maintain rider supply forecast models ensure smooth logistics operations.

Collaborate with the Finance team to ensure accurate and timely payment of 3PL invoices on a monthly basis.

Monitoring partner's feedback system and coordinating with internal stakeholders to resolve any escalations/issues related to 3PLs based on agreed escalation SLAs.

Support other stakeholders when required or as requested by Line Manager.

What Did We Order?

Bachelor's Degree in any field.

Minimum 2 years experience in stakeholder management & communication preferably in the logistics/tech industry.

Strong communication skills both writing and verbally with fluency in English and Arabic.

Proficient in Google Suite tools i.e. Google Doc, Google Sheet, Google Forms etc will be an added advantage.

Able to perform basic data analysis methods and deduce insights from the data will be an added advantage.

Resilient mindset that views challenges as potential win-win situations looking to be discovered.

JR0040475