Job Description

Oversee daily operations of the clinic ensuring smooth high standards of service and efficiency. Ensure smooth coordination between all departments doctors, nurses, reception, and administrative teams. Ensure excellent customer service and handle client concerns professionally and promptly Ensure compliance with DHA regulations and standards, implementing necessary protocols and training for staff Oversee EMR systems to ensure accurate and secure patient information management Manage the billing process, including insurance verification, claims submission, and payment reconciliation Monitor clinic performance using key performance indicators (KPIs) to identify areas for improvement Implement effective sales strategies to maximize revenue and client retention. Implement best practices to enhance operational efficiency and patient satisfaction Provide training and support for staff on EMR systems, billing procedures, and compliance matters Serve as a liaison between the clinic and external partners, including vendors and insurance companies Uphold hygiene, safety, and compliance standards as per company and regulatory guidelines. Handle recruitment, training, and performance evaluation of clinic staff Significant experience in clinic operations management, preferably in a Dubai-based healthcare setting In-depth knowledge of DHA regulations, EMR systems, and billing processes Strong leadership and communication skills Ability to manage multiple priorities in a fast-paced environment Proven problem-solving and organizational skills Exceptional attention to detail and accuracy Commitment to delivering high-quality patient care and achieving operational excellence
Job Type: Full-time

Experience:

clinic operation management: 2 years (Required)
Language:

* fluent english (Required)