Job Description

We are looking for a dynamic and organized

Front Office & CRM Executive

who will be the face of our company, ensuring smooth front-desk operations, driving lead generation efforts, managing client relationships, and following up on payments. If you have excellent communication skills, a knack for customer service, and thrive in a fast-paced environment, we would love to meet you.

Key Responsibilities:

Be the first point of contact at the reception, greeting and assisting clients and visitors professionally. Generate leads through outbound calls, emails, and other business development activities. Manage CRM database: updating client information, tracking interactions, and ensuring data accuracy. Follow up with clients on outstanding payments and assist in resolving queries promptly. Provide top-notch customer service and maintain strong client relationships. Handle incoming phone calls with excellent phone etiquette. Organize and schedule client appointments, internal meetings, and maintain office records. Coordinate with sales and accounts teams for seamless client servicing. Assist with administrative duties as needed.

Requirements:

Proven experience in lead generation, CRM handling, and front desk management. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional phone manners and customer service mindset. Proficiency in CRM software and MS Office Suite. Ability to work independently and as part of a team. Positive attitude and a proactive approach to problem-solving.

Preferred Qualifications:

Experience in Hotel Supplies Industry is an advantage. Knowledge of basic accounting for payment follow-ups.
Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month