Job Description

Location: Doha, Qatar

Company: Snap Zone Media

Job Overview

We are looking for a professional, well-spoken, and organized female candidate to handle incoming phone calls, client inquiries, sales coordination, and internal communication between clients and our creative/technical team.

This role is critical to ensuring smooth daily operations, excellent customer experience, and effective sales follow-ups.

Key Responsibilities

Client Communication & Phone Handling

Answer and manage company phone calls, WhatsApp inquiries & Emails Professionally respond to client questions about services, pricing, and timelines Follow up with new and existing clients Schedule meetings and calls for management
Sales Support & Coordination

Assist in closing sales inquiries and service bookings Share service details, packages, and offers with clients Prepare basic quotations and follow up on approvals Update client status and sales pipelines
Team Coordination

Coordinate between clients and internal teams (design, video, development) Ensure tasks are clearly communicated and followed up Track deadlines and client deliverables Maintain smooth workflow between departments
Organization & Reporting

Maintain client records and inquiry logs Report daily/weekly updates to management Keep communication clear, documented, and professional
Required Skills & Qualifications

Excellent spoken English / Arabic Strong communication and customer-handling skills Sales mindset with a friendly, professional attitude Microsoft office Highly organized and detail-oriented Comfortable using WhatsApp, phone systems, email, and basic office tools Ability to multitask and stay calm under pressure Prior experience in sales, customer service, or coordination minimum 2 years of experience Qatari driving license is a plus
Personality Traits We're Looking For

Confident and polite Reliable and proactive Solution-oriented Well-presented and professional Team player with strong follow-up
Salary package will be decided upon interview based on qualifications & experience.

Thank you!

Job Type: Full-time