Client Operations Senior Coordinator
Dubai, United Arab Emirates
Job Description
Primary functions and responsibilities:
Proposal support:
Financial controlling:
Reporting:
Organizational Environment:
requirements:
Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Proposal support:
- Coordinate proposal from publication in SAP Ariba until submission: - launch of the proposal development, - Monitor Proposals updates and share with the teams, - Coordinate the Q&A - Ensure timely upload of proposals in SAP Ariba - Follow-up with Proposals status (Submitted, won, lost)
- Ensure compliance with internal and external paperwork - Collect Legal approval (Risks forms) - Review Budgets and rate variance - Check Questionnaires and Forms - Review Work orders - Coordinate Internal signatures, stamps and approvals
- Continuous alignment with Staffing and Operation on proposals status
- Pipeline management: maintain SAP “Leads and Proposals” up-to-date to ensure the Account status fully reflected in SAP L&P
Financial controlling:
- Invoicing and cash collection: - Coordinate invoice preparation with Project teams and Finance department - Verify invoices are aligned with Contracts and purchase orders - Create Service entry Sheets in SAP Ariba - Create invoices in SAP Ariba - Track invoice status - Alignment monthly with Finance on invoicing status - Follow-up with project teams on invoicing status
- Financial analysis - Prepare and review Cost to completion forecast - align with Staffing & Operations - Control Account profitability and Project profitability - Monitor Real rate variance by project and at account level - Assignment of client account cost to projects (e.g. Cars)
Reporting:
- Prepare weekly reporting to account leadership - Prepare leadership monthly reporting to MEA Leadership - Coordinate with projects teams - Coordinate with account/Client team - Align with Finance and operation
- Prepare Monthly Client All-hands meetings Others:
- Support day-to-day Operations work for the Middle East unit
- Assist in the analysis and reporting of wins/losses, rates discrepancies, pipelines changes, etc
- Conduct WIP reconciliation, project profitability analysis, etc
- Assist in data cleaning: L&Ps, BDP costs reallocation, new client set up, client practice etc
Organizational Environment:
- Reports to ME Operations Manager
- Located in the KSA, Riyadh or UAE, Dubai Knowledge and skills
- Bachelor degree (Business management, Finance, engineering or similar)
requirements:
- Project/Portfolio management experience (PMP/Prince certification would be a plus)
- Must have an analytical background and be able to accurately run analysis and reporting
- Financial controlling, audit, internal control experience
- Proficiency in MS Office package; Excel is a must, SAP is a plus
- English proficiency
- Arabic not required (but a plus)
Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
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Job Detail
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Job IdJD1433547
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned