Job Description

About the Role:
We are seeking a reliable and customer-focused Cashier to join our dynamic team. In this role, you will be the first and last point of contact for our guests, playing a crucial part in creating a positive and memorable experience. The ideal candidate is accurate, efficient, and thrives in a fast-paced environment.
Key Responsibilities:
Cash Handling & Transactions:

• Handle all cash, credit, debit, and other payment transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain a balanced cash drawer and ensure all receipts, invoices, and transactions are properly accounted for at the end of each shift.
• Process refunds and exchanges according to company policy.

Customer Service:

• Greet all customers with a warm, friendly, and professional demeanor.
• Answer customer questions regarding menu items, promotions, and services knowledgeably and patiently.
• Address and resolve customer complaints or concerns promptly and escalate issues to a manager when necessary.

Administrative Duties:

• Monitor daily sales reports and verify their accuracy.
• Keep the checkout area clean, organized, and well-stocked with necessary supplies (e.g., pens, receipts, bags).
• Assist with light side duties such as restocking condiment stations or clearing tables during peak hours.

Qualifications & Skills:

• Experience: 1-3 years of proven experience as a Cashier, preferably within a restaurant, cafe, or fast-paced retail environment.
• Technical Skills: Proficiency with POS systems and basic math skills for handling money.
• Soft Skills:
• Exceptional communication and interpersonal skills.
• Strong customer service orientation with a positive attitude.
• High level of attention to detail and accuracy.
• Ability to multitask and work effectively under pressure during busy periods.
• Language Skills: Fluency in Arabic is required. Proficiency in English is a significant plus.

What We Offer:

• A competitive hourly wage and tips.
• A positive and supportive team environment.
• Opportunities for growth and development.

Skills Required