Job Description

A Car Key Diagnostic and Programming Technician is responsible for diagnosing key and immobilizer system issues, cutting and programming new car keys, and configuring transponder or smart key systems using specialized diagnostic equipment. This role involves both mechanical and electronic expertise to ensure vehicles are secure and operational with correctly programmed keys.

Key Responsibilities

Diagnose problems related to car ignition systems, immobilizers, and key detection failures. Program transponder keys, remote fobs, smart keys, and proximity keyless entry systems. Cut mechanical keys and ensure precise compatibility with vehicle locks. Use specialized tools and automotive diagnostic software via OBD/EEPROM methods. Perform ECU (Engine Control Unit) and immobilizer synchronization. Retrieve or reset security PIN codes and key codes when required. Replace or reprogram lost or stolen keys and disable old keys for security. Assist with key-related emergency roadside support. Maintain accurate records of all programming operations and customer details. Ensure high-level customer service and maintain confidentiality and security of vehicle data.

Required Skills & Qualifications

Proven experience in car key programming and automotive diagnostics. Knowledge of immobilizer systems, transponder technology, and ECU communication. Ability to operate diagnostic tools such as Autel, Xhorse, Lonsdor, or similar. Skilled in using key cutting machines and EEPROM programming tools. Understanding of different vehicle systems (American, European, Japanese, Korean brands). Strong troubleshooting and analytical skills. Valid driving license. Excellent communication and customer service abilities.

Preferred Experience

Background working with automotive locksmith services or dealership key programming. Familiarity with CAN-bus systems and advanced keyless entry technologies. Experience handling luxury and high-security vehicles (Mercedes, BMW, Audi, etc.)

Job Purpose Summary

To provide secure, efficient, and accurate key programming services that restore vehicle access and ignition functionality while ensuring customer satisfaction and system safety.

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