Call Center Representatives (health Care)
Doha, DAW, QA, Qatar
Job Description
Are you passionate about delivering exceptional customer service in a fast-paced healthcare environment? Join our dynamic
Call Center Team at Sidra
-- where excellence meets empathy!Key Responsibilities:
Provide prompt, accurate, and professional support to internal and external customers Troubleshoot and resolve issues efficiently using call center tools Maintain detailed call documentation and uphold quality standards Handle staff paging, messaging, and emergency coordination Participate in training and team meetings to continuously enhance service performance
Requirements:
Bachelor's degree or equivalent
Minimum 3 years' experience in Customer Care / Call Center / Healthcare Command Center
Proficient in MS Office; CRM, CAFM, or Ticketing systems a plus
Fluent in English & Arabic (both written and spoken)
Strong communication, professionalism, and schedule adherence
Job Type: Full-time
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Job Detail
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Job IdJD2064593
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned