Call Center Executive
Dubai, United Arab Emirates
Job Description
We are seeking a Call Center Executive to join our team and support our rapidly expanding customer base. As a Call Center Executive, you will be responsible for effectively managing inbound and outbound calls, providing exceptional customer service, and promoting our products and services.
This is a great opportunity for individuals who are passionate about customer service and want to be a part of a dynamic team in the finance industry.
Responsibilities:
This is a great opportunity for individuals who are passionate about customer service and want to be a part of a dynamic team in the finance industry.
Responsibilities:
- Manage inbound and outbound calls with customers, answering inquiries and addressing any concerns in a professional and courteous manner
- Perform customer verifications, update customer information, and process necessary transactions
- Identify opportunities to promote and sell our financial products and services to customers
- Keep accurate records of all interactions with customers in our database
- Collaborate with team members to ensure timely and efficient service is provided to customers
- Minimum of 2 years of experience in a call center or customer service role
- Strong communication and problem-solving skills
- Excellent phone etiquette and active listening skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
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Job Detail
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Job IdJD1629789
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:5500 - 5800 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned