Call Center Agent

United Arab Emirates, United Arab Emirates

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Deal with the organization\'s telephonic conversations with utmost diligence and punctuality.
Identify customers\xe2\x80\x99 needs, clarify information, research every issue and provide solutions and/or alternatives
Explain all the essential details of the organization\'s products and services to captivate the customer\'s attention.
Build sustainable relationships and engage customers by taking the extra mile.
Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Bayt

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