Our client is into Banking Industry. They are now looking for a Call Center Agent to join them. Roles & Responsibilities
Provide extraordinary service to our customers via phone, email, and other access channels
Taking end to end ownership for the resolution of all customer enquiries and contacts. Manage all queries through to resolution
Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
Achieving all targets for contact handling, turnaround times, quality, productivity, and many others as established by the management
Preference
Below the age of 30
Preferred immediate joiners
Qualifications:
Good time-management skills
Great interpersonal and communication skills
MBA/ BBA/ B.com/ M.com etc.
Minimum 2 to 5 years of relevant experience
Benefits:
Medical Insurance
Visa
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