Call Center Agent
UAE, United Arab Emirates
Job Description
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Jan 9, 2023
AED 4500 - AED 5000
Contract
Full time
Our client is one of the largest electronic brand. They are now looking for a Call Center Agent to join them.
Roles & Responsibilities
Preference
Qualifications
Benefits
Roles & Responsibilities
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company\xe2\x80\x99s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company\xe2\x80\x99s customer management policies
Preference
- Immediate Joiners
- Arabic Speakers
- Prior work experience in call center with any electronic brand for at least 1 year in similar position
Qualifications
- High School / Bachelor\xe2\x80\x99s degree in any related field.
Benefits
-
- Employment Visa
- Medical Insurance
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Job Detail
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Job IdJD1491375
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUAE, United Arab Emirates
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EducationNot mentioned