Call Center Agent English Speaking
Dubai, United Arab Emirates
Job Description
- Should have very strong spoken and written communication skills in English will be given preference. - Ability to multitasks as job require communication through email or chats as well. - Good typing skills - Available to start immediately. - Flexible to work in rotational shifts. - MUST have 1 year call center experience. - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers\xe2\x80\x99 needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Place new orders as & when needed. - Follow call script & etiquette. - Providing information on the services offered. - Escalating inquiries to respective departments or supervisor as & when needed. - Taking part in training and other learning opportunities to expand knowledge. - Adhering to all company policies and procedures. Job Types: Full-time, Permanent Salary: AED3,000.00 per month Application Question(s):
- If selected, are you able to join immediately?
- call center: 1 year (Required)
- Fluent English (Required)
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Job Detail
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Job IdJD1606540
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned