Call Center Agent
Dubai, United Arab Emirates
Job Description
Hiring a Call Center Agent for Dubai. Key Responsibilities:
- Answer inbound calls from customers and provide excellent customer service.
- Make outbound calls to follow up with customers, confirm appointments, and provide information about our products and services.
- Handle customer inquiries and complaints, and escalate complex issues to management as necessary.
- Maintain accurate and detailed records of customer interactions in our CRM system.
- Collaborate with other team members to ensure customer needs are met.
- High School Diploma or equivalent.
- 1+ year of experience in a customer service or call center environment.
- Excellent communication skills, both verbal and written.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in using CRM software and other computer applications.
- Availability to work flexible hours, including evenings and weekends.
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Job Detail
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Job IdJD1503156
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned