Job Description

Key Responsibilities:

CAFM System Management:

Coordinate and manage the day-to-day operations of the CAFM system to ensure accurate and up-to-date data is maintained for facilities management. Administer the CAFM software, ensuring system functionality, user access, and integration with other management systems (e.g., Building Management System (BMS), Energy Management System (EMS)). Configure and customize the CAFM system to meet specific operational requirements and enhance facility management processes. Troubleshoot system issues, coordinate with software vendors for technical support, and implement system updates or upgrades.

Maintenance & Service Management:

Oversee the planning and scheduling of preventive and corrective maintenance activities using the CAFM system. Monitor and track maintenance work orders, ensuring that tasks are completed on time and within budget. Coordinate with maintenance teams and contractors to ensure timely resolution of maintenance issues and ensure that all work is recorded in the CAFM system. Ensure that all assets (e.g., equipment, HVAC systems, lighting, etc.) are properly tracked, monitored, and maintained within the CAFM system.

Space & Asset Management:

Use the CAFM system to manage space utilization, ensuring optimal use of office or facility space based on needs and demand. Maintain accurate records of all assets, including equipment, furniture, and fixtures, ensuring that they are properly logged in the CAFM system. Assist in space planning and allocation to ensure efficient and effective use of the facilities, based on user needs and business operations.

Data Management & Reporting:

Maintain accurate and comprehensive records of facility-related data, including maintenance schedules, asset information, service requests, and historical performance. Generate and analyze regular reports from the CAFM system, providing insights into maintenance trends, asset performance, energy consumption, and space usage. Prepare and present reports for management on the status of facilities, including recommendations for improvement or optimization.

User Support & Training:

Provide training and support to internal users of the CAFM system, including facility management teams, maintenance staff, and other stakeholders. Create and maintain user manuals, documentation, and best practices for using the CAFM system effectively. Serve as the point of contact for any system-related queries, offering troubleshooting assistance and guidance.

Compliance & Standards:

Ensure that the CAFM system complies with relevant regulatory requirements, safety standards, and company policies. Assist in managing compliance with maintenance standards, industry regulations, and quality assurance protocols through data collected in the CAFM system. Ensure that the system is regularly updated to reflect any changes in regulatory or operational requirements.

Process Improvement & System Optimization:

Continuously review and improve CAFM processes, making recommendations for system enhancements and better integration with other facilities management functions. Collaborate with other departments (e.g., IT, HR, Operations) to optimize the functionality and utilization of the CAFM system. Identify opportunities to streamline facilities management operations through better use of technology and data analysis.

Qualifications & Skills:

Education:

Bachelor's degree in Facilities Management, Engineering, Business Administration, Information Technology, or a related field. Certification in CAFM or related software (e.g., Archibus, Maximo, Planon, or similar) is a plus.

Experience:

2-4 years of experience in facilities management, IT support, or a related field, with hands-on experience using CAFM systems. Experience in coordinating facilities operations, including maintenance, space management, and asset tracking, is preferred. Prior experience in using CAFM software (e.g., Archibus, FMX, or similar) is highly desirable.

Skills:

Strong knowledge of facilities management processes, including preventive maintenance, asset management, and space planning. Proficiency with CAFM systems and software, with the ability to troubleshoot, configure, and optimize the system. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Strong analytical and problem-solving skills, with the ability to generate and interpret data reports. Good communication skills, both written and verbal, for interacting with various stakeholders (e.g., maintenance teams, contractors, and management). Attention to detail and accuracy in managing facility-related data. Ability to work collaboratively with cross-functional teams, including IT, facilities, and operations departments.

Technical Skills:

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and documentation. Familiarity with building management systems (BMS) and energy management systems (EMS) is an advantage. Basic knowledge of project management principles and software is a plus.
Job Types: Full-time, Permanent

Pay: QAR1.00 - QAR2.00 per month