Job Description

We are seeking an experienced Business Process Mapping Specialist to document, analyze, and optimize end-to-end business processes. The ideal candidate will work closely with stakeholders to translate complex operations into clear, structured process maps that support efficiency, governance, and improvement initiatives.

Key Responsibilities:

Analyze existing ("as-is") business processes through stakeholder interviews and document reviews Develop clear and accurate process maps (e.g., BPMN, swimlane diagrams, flowcharts) Identify gaps, inefficiencies, risks, and improvement opportunities Design optimized ("to-be") process models aligned with business objectives Ensure processes are documented in line with organizational standards and best practices Collaborate with cross-functional teams to validate and refine process documentation Deliver professional, well-structured process documentation and reports

Qualifications

Bachelor's degree in Business Administration, Management, Industrial Engineering, Information Systems, or a related field Professional certifications (e.g., CBPA, BPM, Lean, Six Sigma) are an advantage 5+ years of experience in business process mapping and business analysis Strong knowledge of BPMN or similar process modeling standards Hands-on experience with process mapping tools (e.g., Visio, Lucidchart, Signavio, ARIS, or equivalent) Proven ability to analyze complex processes and translate them into clear documentation Excellent communication, documentation, and stakeholder management skills Experience working independently in a freelance or consulting environment Experience in government, consulting, or large enterprise environments is preferred

Job Type

Freelance / Contract (Project-Based)

Job Type: Contract

Education:

Bachelor's (Required)
Experience:

* Business Process Mapping: 5 years (Required)