Job Description

As a Business Process Improvement & Reengineering Specialist, you will play a crucial role in analyzing and improving our organization's business processes to drive efficiency and enhance overall performance. You will be part of the management team and report to the General Manager. In this role, you will collaborate with various teams across the company, to identify areas for improvement and implement solutions.

Your role as a Business Process Improvement and Reengineering Specialist at will contribute to the company's growth and development by streamlining processes, improving operational efficiency, and driving continuous improvement.

KEY RESPONSIBILITIES

Interact with all levels of management and conduct and document in-depth analysis of existing business processes to identify inefficiencies and bottlenecks. Develop and implement strategies for process improvement, considering both operational and technological solutions. Collaborate with cross-functional teams to gather requirements, design new processes, and ensure successful implementation. Utilize data analysis tools and techniques to identify trends, patterns, and areas of improvement. Monitor and evaluate the effectiveness of process improvement initiatives and make necessary adjustments as needed. Provide training and guidance to employees on new processes and best practices. Stay up-to-date with industry trends and advancements in business process reengineering methodologies.
KEY COMPETENCIES & QUALIFICATIONS

Bachelor's or Master's degree in Business Administration, Management Information System, or any related field. 8-10 years of progressive experience in business analysis, business process reengineering or process improvement roles. Demonstrated track record of reengineering business processes and driving adoption across organization/department. Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions. Experience of implementing continuous improvement processes. Clear understanding of business process streamlining methodologies. Proficiency in process mapping and modeling tools. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Knowledge of Lean Six Sigma methodologies and other process improvement frameworks is preferred.
SUCCESS METRICS

Increased efficiency and productivity in business processes. Reduction in process cycle time and lead time. Improved quality and accuracy of deliverables. Enhanced customer satisfaction and experience. Cost savings and resource optimization.
Job Type: Full-time