Job Description

Overview
Mubadala Health Dubai is part of M42, a global tech-enabled healthcare company that combines world-class medical expertise with advanced technology solutions. M42 was created through the coming together of Mubadala Health and G42 Healthcare, setting a new standard for innovation-driven, patient-centric care. Mubadala Health Dubai provides patients with convenient access to a wide range of medical and surgical specialties for both adults and children. Delivered by world-class caregivers and aligned with international care standards, the facility also includes a satellite clinic for Imperial College London Diabetes Centre and Cleveland Clinic Abu Dhabi, ensuring seamless and specialized care.
The Biller is responsible for ensuring smooth and accurate billing processes for patients. This includes greeting patients and verifying insurance coverage for direct billing, providing information on tariffs and services, and coordinating with clinical and administrative staff to ensure accurate billing. The role involves preparing and submitting patient files, handling cash transactions with clear explanation of charges, and following up with the Revenue Cycle Management (RCM) department for approvals. Billers are also responsible for clearing uninvoiced bills, conducting bill audits, and supporting front desk functions during peak times to reduce patient wait times. Our billers are also responsible for providing top-notch customer service to all patients and customers of Mubadala Health.
Responsibilities

• Review and validate medical records for accuracy and completeness, ensuring no missing documentation.
• Provide feedback and training to clinical staff to improve documentation quality and reporting accuracy.
• Assign correct ICD-10-CM, CPT, HCPCS, DRG, and other relevant codes for diagnoses and procedures.
• Assist with external audits by coordinating with auditors and providing accurate records.
• Conduct regular internal audits to maintain compliance and improve documentation standards.
• Collaborate with physicians to clarify or resolve discrepancies in clinical documentation.
• Ensure coding compliance with Department of Health regulations.

Qualifications

• Bachelor's degree holder.
• At least years of career experience in a healthcare environment within the UAE.
• Strong knowledge of insurance processes, billing cycles, and medical terminology.
• Familiarity with medical coding standards.
• Proficient in billing and hospital information systems (e.g., Cerner, Epic, or similar).
• Preferably with coding certification.

Skills Required