We are looking for a Banking Customer Service Executive for a
1-month contract
to handle customer service operations. This role is
strictly non-sales
and does
not involve credit card sales or cross-selling
. The executive will support customers by addressing banking-related queries and providing accurate information with a high level of professionalism.
Key Responsibilities
Handle inbound customer queries related to banking services (accounts, transactions, services, and general inquiries)
Provide accurate information and resolve customer issues within defined timelines
Assist customers with basic banking procedures and service requests
Maintain proper records of customer interactions and follow-ups
Escalate complex issues to the relevant department when required
Ensure compliance with banking policies, procedures, and confidentiality standards
Deliver high-quality customer service and maintain customer satisfaction
Requirements & Qualifications
Minimum qualification: Graduate / Undergraduate (as per company policy)
Prior experience in banking or customer service is preferred
Good communication skills (verbal and written)
Basic knowledge of banking products and services
Ability to handle customers professionally and patiently
Willingness to work on a
short-term (1 month) contract basis
Additional Details
Role Type:
Customer Service (Non-Sales)
No sales targets or credit card selling involved
Immediate joiners preferred
Job Type: Full-time
Pay: AED2,000.00 - AED2,500.00 per month
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.