Job Description

Objective/ Purpose of the role

Under direction, repairs/installs and maintains Aerial Work Platform equipment in a safe and professional manner, including DC electrical systems, hydraulic systems, & associated equipment, as well as mechanical equipment such as engines, motors, and sub assemblies, by performing the duties listed below.

Organisational Structure

Reports to Workshop Manager - Manlift Middle East LLC

Tasks and responsibilities

Maintain a clean, and safe work area, adhere to best practice safety procedures. Maintain positive customer relations through professional interactions with customers. Responsible for the safe maintenance and repair of a variety of Aerial Work Platforms and associated equipment, which utilise mechanical, diesel, electrical and electronic systems. Dismantles devices to gain access to and remove defective parts Examines form and texture of parts to detect imperfections Lubricates and cleans parts Repairs or replaces defective parts and components. Starts / operates devices to test their performance Sets up and operates repair equipment and repair parts according to instruction & procedure Reads, follows, understands oral and written instructions. Issue "Field Service Reports and "Service work orders" on maintenance tasks and faults, and the parts, labour and time taken to complete the task. Maintain service vehicle in a clean & professional manner Operates equipment, demonstrates and familiarizes customers when necessary. Understand basic principles of various systems and components installed on AWP's. Conduct First check and final inspection of AWP's in accordance with TMW guidelines. Perform basic equipment repair and maintenance of machines at the customer site / in workshop and ensure proper operating efficiency. Use of basic testing and adjusting tool kits for the repair and servicing of machines. Strip, clean and inspect equipment components, identify faulty parts, rebuild/replace defective parts to restore machine functions. Periodic safety, operation and maintenance inspection of machines at various sites.

Details of more specific additional duties: (Including but not limited to:)

Applying approved methods of work & repair practices. Alternative methods will be considered after consultation. An example of approved procedures for the maintenance and repair of equipment is the "Service Work Order". All Technicians involved in "On site servicing" & "Breakdowns", must adopt & use the approved procedure only. Examples of some of these procedures are; the correct use & completion of "Field Service Reports", correct phone procedure, & the polite communication with clients at all times. Any parts replaced must be recorded on the approved "service work order" or "Field Service Reports". All parts that are replaced under warranty must have the appropriate paperwork completed as soon as the part has been used. (Determination of warranty status can be obtained from the Workshop Manager). All tools used must be operated in the manner for which they were designed; looked after and returned to their correct location at the end of the working day. All work practices must be safe. Applicable "Personal Protective Equipment", such as Safety glasses & hearing protection, must be used at all times where applicable.

Physical Demands and Working Environment:

Primary functions require sufficient physical ability and mobility to work in a field environment and make repetitive hand movement, heights on ladders, to lift, carry, push and or pull moderate amounts of weight, to operate/test the assigned equipment, and communicate to exchange information. Vision should see in the normal visual range with or without correction. Vision sufficient to read computer screens and on board digital controller screens and schematic drawings. Hearing in the normal audio range with or without correction.

Key Competencies

Flexibility

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Communication skills Organisational skills

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Problem Solving Teamwork / Independence

Requirements

Certificate in engineering/ 2-5 year's experience maintaining and/or repairing Aerial Work Platforms & associated equipment. Manufacturers training on AWP repair / maintenance. Good knowledge of English, both written and spoken. Knowledge of an additional language is an asset. Quick learner, eager to learn and develop. Valid UAE driving license preferred. IPAF certification.

Desired Knowledge

Methods, terminology, tools and spare parts used in the maintenance and repair of AWP's. Operations, services and activities of assigned maintenance and repair program. Occupational hazards and standard safety practice involved in AWP operation & maintenance.

The Company

Manlift is an international company specialising in renting and selling aerial work platforms and related machinery of renowned brands which include JLG, Genie & Teupen among others. Over the years, Manlift has grown into a specialist in the area of working safely and efficiently at heights across the UAE, Qatar and India. By continuously investing in people, quality and innovation, Manlift has become a leading international player. With its international operation and support, Manlift can offer its customers the best possible service wherever they are.

Manlift is among the most forward-thinking, innovative and proactively safe Aerial Work Platforms specialists in the world not only renting and selling units from 2m-50m but also holding a large inventory of first-class spare parts to support the ever-growing numbers of after-sales service agreements. Furthermore, Manlift considers working safely and efficiently at heights of paramount importance. As such, Manlift's Purpose-built and certified IPAF training facilities have been training individuals to international standards and codes of practice since 2010.

Manlift, although relatively young, has a rich and successful history. Its primary objectives are to be attentive to its customers and to maintain a bond with them. In spite of its international growth and development, Manlift has remained small in character. This is evident in all of our product offerings, fast service, reliability and sincere attention to the customer. We compete with our platforms, we win with our people.

The Manlift Way

To ensure that we always deliver the best customer experience, we've implemented efficiency measures focusing on continuous improvement at all stages of the rental cycle. And as a result, our customers benefit in terms of:

Safety Machine availability On-time machine delivery Fast pick up High machine uptime Invoice accuracy
One essential feature of this approach - which we call the "Manlift Way" - is that it enables us to constantly monitor and improve key performance indicators across our entire network of its depots, again with the aim of delivering the best customer experience.

Job Type: Full-time