Job Description

Key Responsibilities

Manage daily fleet operations including vehicle allocation, scheduling, and availability Coordinate vehicle delivery and collection with drivers and customers Ensure timely vehicle registration, insurance, servicing, and renewals Monitor vehicle condition, cleanliness, and readiness before each rental Handle customer queries, complaints, and operational escalations professionally Coordinate with workshop, recovery, and insurance teams for breakdowns and accidents Track traffic fines, Salik, tolls, and fuel records Maintain accurate records for contracts, vehicle movements, and system updates Ensure compliance with RTA, police, and company operational standards Support sales and reservations teams to meet business targets Monitor drivers' performance and ensure adherence to safety guidelines Prepare daily and monthly operational reports

Requirements & Skills

Minimum 1-3 years experience in a

rent-a-car or automotive operations role

Good knowledge of UAE RTA rules and rent-a-car procedures Strong coordination and problem-solving skills Ability to work under pressure and manage multiple tasks Good communication skills in English (Arabic is a plus) Basic computer skills (CRM, Excel, fleet systems) Valid UAE driving license preferred

Preferred Qualifications

Experience in fleet management software Knowledge of insurance claims and accident procedures Customer-service oriented mindset

Benefits

Competitive salary Performance incentives Visa and insurance as per UAE labor law Career growth opportunities
Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Work Location: In person