Associate Director Of Sales
Dubai, United Arab Emirates
Job Description
Description
Associate Director of Sales - Burj Al Arab
United Arab Emirates
JOB DESCRIPTION
About Jumeirah & the Hotel
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different\xe2\x84\xa2 brand promise.
Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Burj Al Arab Jumeirah is designed to resemble a billowing sail and stands at a height of 321m. It is the world\'s most followed hotel on Instagram and has been consistently voted the world\'s most luxurious hotel. Features include nine restaurants and bars; in suite check-in and check-out; reception desks on every floor; round-the-clock private butlers; use of the hotel\'s Rolls-Royce fleet and The Terrace, a one-of-a-kind restaurant, pool, beach and cabana space. The hotel\'s 202 luxury suites offer a rain shower, Jacuzzi and stunning news of the Arabian Gulf.
About the Job:
An opportunity has arisen for an Associate Director of Sales to join our Sales department in Burj Al Arab.
Purpose
Ensure achievement of the financial targets for the hotel and that the Sales team achieve its budgeted goals and individual targets. Build and maintain positive relationships with key partners and set and monitor strategic goals. Fully endorse Jumeirah\'s Brand and Image with linking corporate policy and strategy with all the Sales teams across the world and to BAA as a SBU
The main duties and responsibilities of this role:
Sets and monitors annual commercial plan goals and sales targets with SMART KPIs.
Provides leadership in entrepreneurial sales activities for self and the team.
Ensures departmental policies and procedures are in place and adhered to.
Ensures Jumeirah Brand Standards are adhered to.
Continuously reviews procedures and processes within the department to achieve maximum profit, productivity, and efficiency.
Continuously reviews product and branding to ensure we are selling creatively and offering a more innovative edge over our competitors.
Always maintains a high standard of personal appearance.
Liaises with relevant departments to ensure all customer needs and requests are met.
Maintains effective communication, with regular 1-2-1 and team meetings.
Identifies and builds productive relationships with business partners.
Leads the creation of flexible solutions to attract new and potential customers.
Coaches and is a mentor for the Sales team.
Complies with all regional reporting requirements in the said timeframe.
Represents the hotel at Road Shows, Trade Shows and management events.
Conducts site inspections and entertainment for Sales.
Determines and implements the balance of business mix into the hotel.
Provides on the job and external training for colleagues in the department as required.
Maintains a current knowledge of Jumeirah products and services to cross sell and assist across the entire company.
Any other duties as may reasonably be requested by the management.
Submit weekly sales call plan & entertainment plans for pro-active team the following week to DOSM every Friday by 3pm.
To produce sales call report in sales force after each sales call and update the client details whenever there is a change in their details so to ensure our database is always up to date.
Ensure the sales team is utilizing sales force and all other tools as per the company guidelines.
To reply to all quotations within 12 hours and with the rate guidelines given by the Director of Revenue. If rates are outside of approved rate guidelines, approval from the Director of Revenue and the Director of Sales & Marketing is required.
Plan and execute a series of familiarization tours to profile the resort and engage with clients for leisure business.
Responsible for appraisals and disciplinary actions with direct reports.
Maintains its knowledge of markets and competitor products to be agile and assess opportunities and risks.
Assists the DOSM in budget and forecast exercises.
Manages the USA & Latin America as well as be the main lead for the top 10 DMC accounts to maximize strategic goals.
About you:
The ideal candidate for this position will have the following experience and qualifications:
Qualifications
Bachelor\'s Degree in Tourism or Sales
Excellent Communication and Written Skills
Experience
At least 3 years in a Leadership role in the luxury hotel company.
In-depth experience understanding of the leisure multi market.
Skills and Competencies
Candidate must have a solid understanding of luxury travel, USA and Latin American markets, knowledge of European markets desirable.
Good understanding of core hotel operations.
Strong communication and writing skills.
Strong problem solving and analytical thinking skills.
Time management skills.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children\'s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
APPLY NOW
JOB INFO
Job Identification 969
Job Category Sales & Marketing
Apply Before 08/31/2023, 06:35 AM
Degree Level Bachelor\'s Degree
Job Schedule Full time
Locations Umm Suquim 3, Dubai, AE
Associate Director of Sales - Burj Al Arab
United Arab Emirates
JOB DESCRIPTION
About Jumeirah & the Hotel
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different\xe2\x84\xa2 brand promise.
Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Burj Al Arab Jumeirah is designed to resemble a billowing sail and stands at a height of 321m. It is the world\'s most followed hotel on Instagram and has been consistently voted the world\'s most luxurious hotel. Features include nine restaurants and bars; in suite check-in and check-out; reception desks on every floor; round-the-clock private butlers; use of the hotel\'s Rolls-Royce fleet and The Terrace, a one-of-a-kind restaurant, pool, beach and cabana space. The hotel\'s 202 luxury suites offer a rain shower, Jacuzzi and stunning news of the Arabian Gulf.
About the Job:
An opportunity has arisen for an Associate Director of Sales to join our Sales department in Burj Al Arab.
Purpose
Ensure achievement of the financial targets for the hotel and that the Sales team achieve its budgeted goals and individual targets. Build and maintain positive relationships with key partners and set and monitor strategic goals. Fully endorse Jumeirah\'s Brand and Image with linking corporate policy and strategy with all the Sales teams across the world and to BAA as a SBU
The main duties and responsibilities of this role:
Sets and monitors annual commercial plan goals and sales targets with SMART KPIs.
Provides leadership in entrepreneurial sales activities for self and the team.
Ensures departmental policies and procedures are in place and adhered to.
Ensures Jumeirah Brand Standards are adhered to.
Continuously reviews procedures and processes within the department to achieve maximum profit, productivity, and efficiency.
Continuously reviews product and branding to ensure we are selling creatively and offering a more innovative edge over our competitors.
Always maintains a high standard of personal appearance.
Liaises with relevant departments to ensure all customer needs and requests are met.
Maintains effective communication, with regular 1-2-1 and team meetings.
Identifies and builds productive relationships with business partners.
Leads the creation of flexible solutions to attract new and potential customers.
Coaches and is a mentor for the Sales team.
Complies with all regional reporting requirements in the said timeframe.
Represents the hotel at Road Shows, Trade Shows and management events.
Conducts site inspections and entertainment for Sales.
Determines and implements the balance of business mix into the hotel.
Provides on the job and external training for colleagues in the department as required.
Maintains a current knowledge of Jumeirah products and services to cross sell and assist across the entire company.
Any other duties as may reasonably be requested by the management.
Submit weekly sales call plan & entertainment plans for pro-active team the following week to DOSM every Friday by 3pm.
To produce sales call report in sales force after each sales call and update the client details whenever there is a change in their details so to ensure our database is always up to date.
Ensure the sales team is utilizing sales force and all other tools as per the company guidelines.
To reply to all quotations within 12 hours and with the rate guidelines given by the Director of Revenue. If rates are outside of approved rate guidelines, approval from the Director of Revenue and the Director of Sales & Marketing is required.
Plan and execute a series of familiarization tours to profile the resort and engage with clients for leisure business.
Responsible for appraisals and disciplinary actions with direct reports.
Maintains its knowledge of markets and competitor products to be agile and assess opportunities and risks.
Assists the DOSM in budget and forecast exercises.
Manages the USA & Latin America as well as be the main lead for the top 10 DMC accounts to maximize strategic goals.
About you:
The ideal candidate for this position will have the following experience and qualifications:
Qualifications
Bachelor\'s Degree in Tourism or Sales
Excellent Communication and Written Skills
Experience
At least 3 years in a Leadership role in the luxury hotel company.
In-depth experience understanding of the leisure multi market.
Skills and Competencies
Candidate must have a solid understanding of luxury travel, USA and Latin American markets, knowledge of European markets desirable.
Good understanding of core hotel operations.
Strong communication and writing skills.
Strong problem solving and analytical thinking skills.
Time management skills.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children\'s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
APPLY NOW
JOB INFO
Job Identification 969
Job Category Sales & Marketing
Apply Before 08/31/2023, 06:35 AM
Degree Level Bachelor\'s Degree
Job Schedule Full time
Locations Umm Suquim 3, Dubai, AE
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Job Detail
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Job IdJD1552691
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned