Job Description

Job Category: Others
:
We are currently recruiting for an Assistant Operations Manager - Hospitality Services to join our Manpower Services team in Dubai.
Scope: Assistant Operations Manager-Hospitality Services is responsible for supporting the smooth and efficient operation of contracts and accounts in coordination with site supervisors, administrative support, and the Account Manager
Financial:

• Oversee all daily deployments of staff to assigned contracts.
• Responsible for the timely and accurate submission of monthly T&A

Customer:

• Key point of contact with client site teams for all operational matters
• Develop strong relationships with the client POC to facilitate the growth of contracts.
• Management of internal teams such as demand planning, Billing, and payroll to ensure a smooth and efficient workflow process.
• Develop a strong and trusted relationship with employees through daily interaction, assisting in resolving simple queries and concerns raised.

Process:

• Manage and optimize current workflow process across multiple lines of service, Transport, HR, Deployments, and accommodation to ensure operational targets are achieved
• Encouraged to identify areas of improvement to enhance efficiencies and processes across the business unit.
• Oversee the onboarding of all newly recruited staff to ensure a smooth hiring and deployment process.

Innovation:

• Identify areas where repetitive tasks can be automated.
• Reduce the amount of manual data and identify automated processes where possible

Selection Criteria:

• 3-4 years' experience in an outsourcing company or similar large-scale workforce
• UAE Driver's License
• Proficient in Computer and reporting skills
• Fluent in the English Language
• Conflict resolution skills
• Able to work flexible shift times to suit operational/client requirements

About Us: Offering flexible solutions for all the UAE's staffing needs since 2001, Transguard Group is the region's most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region's leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they're needed.

Skills Required