Job Description

Job Category: Others
:
We are currently recruiting for an Assistant Manager - Facilities Management Soft Services to join our Integrated Facilities Services team in Dubai.
Scope: Support the Account Manager in overseeing the operations of the Soft Services training while assisting in the development and implementation of training programs in relation to Business Unit requirements. Responsible for managing the day-to-day activities of the BU training, ensuring smooth functioning, and providing administrative support. This position requires strong organizational, communication, and leadership skills, as well as a passion for employee development and facility management.
Financial

• Collaborate with the Account Manager and Business Unit to identify training needs and objectives based on organizational goals and employee performance gaps.

Customer

• Assist in conducting training sessions and workshops, either in-person or through virtual platforms, ensuring an engaging and interactive learning experience.
• Support trainers and subject matter experts in delivering training content effectively, providing guidance and feedback as needed.
• Oversee the day-to-day operations of the training requirements, including facility management, equipment maintenance, and resource allocation.
• Ensure a safe and conducive learning environment for participants by maintaining cleanliness, organization, and adherence to safety guidelines.

Process

• Develop and implement policies and procedures for the training requirements, ensuring compliance with organizational standards and regulations.
• Assist in evaluating training effectiveness through surveys, assessments, and participant feedback, and make recommendations for improvements.
• Assist in monitoring the impact of training on employee performance and identify opportunities for continuous improvement.

Innovation

• Conduct research on industry best practices and innovative training techniques to enhance the effectiveness of training programs.
• Assist in designing and developing training programs, materials, and resources, incorporating various instructional methods and technologies.

Selection Criteria

• Facility Management experience
• Candidate with 5-7 years of experience in a training department
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Experience in conducting quality assurance checks and addressing compliance issues in eLearning content and delivery
• BICS certified
• CIPD certified candidate is preferred

About Us: Offering flexible solutions for all the UAE's staffing needs since 2001, Transguard Group is the region's most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region's leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they're needed.

Skills Required