Responsibilities

• • Responsible for Software Asset Management process; Evaluates the accuracy of SQL asset information in the SNOW tool; Assists auditors in the review of Asset Management compliance; Enforces Asset Management policies; Ensures interfaces take place with other ITSM processes, internal functions, and external suppliers.
  • Implements and builds controls for SQL software inventory, ultimately linking licensing, usage, locations, and documentation for all software products
  • Provides the correct applications to the specified users at optimal intervals to obtain the best value and to eliminate unnecessary software products
  • Utilizes available resources to solve problems, aware that SAM issues interrelate and impact important business objectives
  • Builds and nurtures productive relationships with all other business units, both those that interact with the IT business functions and those that are customers
  • Coordinate the database requirement with the service owners
  • Raise CRs for any uninstallations based on the feedback
  • Help us with further optimization methods for SQL and convince our tech teams to take the optimization approach
  • Look into our process and provide any process enhancement related to SQL based on the data volume
  • Help us in coordinating with the vendors for any SQL license benefits
  • Ensure the below Software Asset Management tasks are getting done:
  o Planning, acquisition, deployment, monitoring, harvesting and retirement of software assets. o Develop SAM policies, workflows, processes, and procedures. o Creating and updating software information into SNOW. o Involved in the calculating of software license compliance based on software license right-to-use (RTU), software license agreements, maintenance agreements and software installations. o Validate requirements to create or modify IT software asset records and associated contract records in appropriate software repository (SNOW). o All changes to vendor agreements are accurately reflected in SAM as confirmed with License Contract holders. o Provide expertise in ensuring that software license contracts and agreements, software licenses and software installations and associated linkages are reflected correctly in the ITAM / Software Asset Management platform repository. o Provide expertise to ensure that software license records are linked to the correct hardware device. o Create and update software counters for software titles and licenses. Research, upgrade and downgrade parameters that impact client Right to Use (RTU) when creating or modifying software title counters. o Provides monthly and quarterly software license compliance status reports to Sr. Management. o Review software compliance measures based on existing licensing agreements. o Understand current utilization and installation of licenses based on RTU focus. o Work with Software vendors to renew and true up existing licensing contracts. o Provide analysis of Asset Data information for compliance and risk purposes as well as trends, contracts, and cost. o Adherence to ITSM Tasks completion assigned to the Software Asset Management Team o Adherence to the Harvesting and Write-Off Process o Ensure the IT Asset Inventory (Software) statistics are delivered within agreed timelines.