Arabic Call Center Agent
Al Barsha, United Arab Emirates
Job Description
About ekar ekar Mobility with an innovative car sharing and Subscription service. The Middle East\xe2\x80\x99s first and largest self-drive mobility company, ekar provides users with on-demand access to a network of thousands of carshare and subscription leasing vehicles within its \xe2\x80\x98Self-Drive Super App\xe2\x80\x99. ekar\xe2\x80\x99s vision is to improve the way people consume transportation and is achieving scale by SaaS-enabling car rental and leasing companies via ekar\xe2\x80\x99s Mobility OS Requirements
- Customer focus on inbound customer service center appreciated
- Use of Zendesk or other customer service software appreciated
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to organize and prioritise duties throughout the day
- Excellent written and spoken skills in Arabic and English; other languages are appreciated
- Demonstrated ability to be adaptable and flexible with the capacity to accept change
- Demonstrated problem-solving skills and willingness to participate in process improvement projects
- Highly customer-focused, enthusiastic, and results-oriented, with an ability to effectively manage multiple tasks and priorities in a calm and structured manner
- Attentive, diplomatic, and team player
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1516501
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAl Barsha, United Arab Emirates
-
EducationNot mentioned