to manage and grow our Amazon store. This person will handle all Amazon-related operations, including listing creation, product optimization, inventory management, advertising, customer service, and performance monitoring.
Key ResponsibilitiesAmazon Store Management
Manage Amazon Seller Central account daily.
Create, optimize, and update product listings (titles, bullet points, descriptions, keywords).
Monitor product performance, pricing, Buy Box, and competitor activity.
Inventory & Order Management
Track inventory levels and coordinate restocking.
Manage FBA shipments: label, prepare, and send inventory to Amazon warehouses.
Resolve stranded inventory and listing suppression issues.
Advertising (Amazon PPC)
Create and manage Amazon Sponsored Ads campaigns.
Monitor ad performance and adjust bids/keywords.
Optimize campaigns to reduce ACOS and increase ROI.
Customer Service
Respond to customer messages and resolve issues professionally.
Handle returns, refunds, and customer complaints.
Maintain positive seller ratings and metrics.
Reporting & Optimization
Analyze sales reports and performance metrics.
Identify growth opportunities, new keywords, and trends.
Troubleshoot Amazon policy warnings, account health issues, and compliance.
Required Qualifications
Experience managing Amazon Seller Central or Amazon FBA.
Strong understanding of Amazon listings, SEO, PPC, and product ranking.
Knowledge of inventory management and e-commerce operations.
Good analytical skills for data and sales reports.
Strong communication and problem-solving abilities.
Preferred Qualifications
Experience with Amazon tools such as Helium10, Jungle Scout, or Keepa.
Basic knowledge of graphic design (for listing images/A+ content).
Experience with e-commerce platforms like Shopify, eBay, Walmart, etc.
Job Types: Full-time, Contract
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