Air Ticket Booking Staff

Dubai, DU, AE, United Arab Emirates

Job Description

Parmar Tourism LLC is seeking a detail-oriented and customer-focused Flight Ticket Booking Executive to join our dynamic team. This role involves handling flight reservations, providing exceptional customer service, and ensuring seamless travel experiences for our clients.

Key Responsibilities:

Flight Reservations:

Book, rebook domestic and international flight tickets using Global Distribution Systems (GDS).

Customer Assistance:

Address customer inquiries regarding flight schedules, fares, and availability via phone, email, or in person.

Ticketing Services:

Issue and reissue tickets, process cancellations and refunds, and manage seat allocations.

Fare Calculation:

Calculate fares, taxes, and fees, applying promotional offers and discounts as applicable.

Documentation:

Verify and process travel documents such as passports, visas, and travel insurance.

Sales and Upselling:

Promote additional services like seat upgrades, travel insurance, and ancillary products to enhance the customer experience.

Compliance:

Ensure adherence to airline regulations, industry standards, and company policies.

Reporting:

Maintain accurate records of bookings and transactions; generate reports on ticketing activities and customer feedback
Job Types: Full-time, Permanent, Contract

Pay: AED2,000.00 - AED3,000.00 per month

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Job Detail

  • Job Id
    JD1932215
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    26475.0 33524.0 USD
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned