After Sales Service Coordinator
Dubai, United Arab Emirates
Job Description
Our Client is currently expanding our After Sales Service Team and looking to hire young, dynamic, individuals who can perform the following:
- Receive customers\xe2\x80\x99 complaints and inquiries via email and coordinate with assigned team member to respond/ follow up.
- Follow up customers complaints and inquiries with the assigned branches until resolution.
- Follow up schedules and update technicians with any canceled appointments.
- Maintain an organized geographic work schedule for technicians.
- Daily schedule review to maintain an organized schedule log, highlighting completed and pending job orders.
- Maintain an organized archive of all job orders and related documents, in hard and soft copy forms.
- Perform additional duties as communicated and assigned.
- Bachelor\xe2\x80\x99s degree in business administration or relevant field
- Proven work experience as a Customer Service Coordinator or similar role
- Strong work ethic and service skills
- SAP experience/knowledge is preferred.
- Strong record-keeping and analytical skills
- Excellent organizational skills and attention to detail
- Very good expereince using Microsoft Office Suite
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Job Detail
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Job IdJD1546643
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned