Aesthetic Call Center Agent

Dubai, DU, AE, United Arab Emirates
Ageless Medical Center
59 Current Jobs Openings
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Job Description

A results-driven Call center Agent is required to join our team . The selected candidate will be responsible for converting inquiries into appointments, and providing exceptional customer service to our patients.

His/her main responsibilities will be:-



Full awareness with the clinic's services, medical procedures, and treatments to effectively communicate with patients. Providing super-excellent service by answering queries, addressing concerns, and ensuring a positive patient experience. Getting sure that all communications adhere to medical regulations and privacy laws. Communicating with potential or existing patients to inform them about medical services, schedule appointments, and follow up on treatments. Recording patient information, appointment details, and interactions accurately in the clinic's database.

Qualifications



Strong verbal and written communication skills in both Arabic & English Language Ability to handle different patients enquiries in same time Managing multiple tasks and keeping track of appointments and follow-ups. Has good knowledge for CRM software and other tools used for managing patient interactions
Job Type: Full-time

Job Type: Full-time

Application Question(s):

Do you have a notice period, and how soon will you be able to join?
Experience:

HEALTHCARE: 1 year (Required)
Language:

* ARABIC & ENGLISH (Required)

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Job Detail

  • Job Id
    JD2147490
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned
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