Ensure field service and workshop job processing (quotations, purchase orders, invoicing, IFRS15 revenue recognition, credit notes, good receipt notes) are completed accurately and efficiently.
All invoices to be checked with Service Manager and/or Supervisor prior to invoice to ensure correctness.
WIP reports need to be updated weekly.
Revenue forecast to be updated weekly.
Ensure complete and accurate job pack is received from technical teams to process job invoice.
Do job analysis with Service Manager post job to ensure what was quoted was invoiced and budget gross profit percentages were achieved.
Ensure all job related documents are filed on the server job folder structure for ISO compliance.
Receiving phone calls, enquiries and requests, and handling them when appropriate.
Maintains office system, organizing, storing of paperwork, documents and computer-based information - filing of employee files and screening of documents and other related matters.
Liaising with staff in other departments and with external contacts.
Responsible for all employee matters that are required by HR Department.
Follow-up all bills, visa applications, workshop rental etc are paid on /before time with correct documention and filed.
Manage department petty cash according to company policy.
Make recommendations on improvements to administrative and operational systems.
Arranging meetings
Undertake additional responsibility as required by Service Manger.